Training & Certification
Available Programmes
Balanced Scorecard Associate and KPI Associate Certifications are certified by The George Washington University Center for Excellence in Public Leadership, part of the College of Professional
Balanced Scorecard Associate
Introduction to Balanced Scorecard course shows a step-by-step methodology to build and implement a balanced scorecard strategic management system.
Key Performance Indicators Associate
This course introduces KPIs and their strategic context, and then introduces participants to a step-by-step methodology that can be used to develop various types of KPIs.
Certification Exams
This exam will be conducted online and will consist of twenty-five (25) multiple-choice, true/false questions with a forty-five (45) minute time limit. A score of 75% is needed to pass.
After completing the course requirements, participants that have not already registered for the program will be given a link to register for the exam. Once participants have registered and course completion has been verified, a link for the exam and login information will be provided. Completed exams are scored automatically and both the participant and the Institute are notified immediately. Certifications will be mailed to the registration mailing address for those that pass. Please allow 4-6 weeks for processing.
Balanced Scorecard Associate and KPI Associate Certifications are jointly certified by the Balanced Scorecard Institute and The George Washington University Center for Excellence in Public Leadership, part of the College of Professional.
Meet the Facilitators
Terry Sterling is the Training Manager as well as a Senior Consultant at the Strategy Management Group (SMG) which included the Balanced Scorecard Institute and KPI.org.
Terry has more than 20 years of extensive experience in strategy formulation and implementation utilizing the balanced scorecard methodology.