This HR Expert | Strategist leads the design of strategic business solutions, business development, client interventions as well as client management and engagement for a wide spectrum of clients across the region.
She is certified by the Balanced Scorecard Institute and the George Washington University College of Professional Studies as a Balanced Scorecard Strategic Planning Professional™ (BSP) and Key Performance indicators Associate™ (KPIA) and Objectives and Key Results Professional™(OKRP). In addition, she is the holder of a Master’s Degree in Human Resources as well as a Bachelor of Arts degree in Business Administration with a number of HR Professional Certifications: Saville™ Wave Psychometric User, Organisation Design, Train the Trainer, Competency Development, Industrial Relations.
Nichelle has led Strategic Planning Exercises and have been part of Executive Teams charged with the crafting and execution of a number of Corporate and Functional Plans utilizing the BSC methodology and tools, both in the Private and Public Sector. Her experience spans close to (20) years at the Senior and Executive Management level supporting Group/ Country CEOs and Boards, tasked with leading medium to large professional teams both in the Private and Public sector within various industries such as: Telecommunications, Retail, Technology, Manufacturing & Distribution, Education, Regional Community and National Development.
In her most recent roles, she was engaged as as a Senior Business Advisor/ Consultant at the Arthur Lok Jack, UWI; the HR Director for the Eastern Caribbean at Digicel Caribbean Ltd. and the Secretary General’s Office, CARICOM Secretariat as a HR/ Change Consultant. In past she has also lectured the HR Certificate Programme at UWI SOC and was Technical Programme Manager for YTEPPs Entrepreneurship Programme responsible for the oversight of the Programme and its various facilitators.
Nichelle has functioned both at an operational and strategic level in specialist areas such as: Strategic Planning, Organisation Design, Change Management, Business Process Reengineering, Governance, Recruitment & Selection, Compensation & Benefits, Strategic Performance Management, Training & Development, Industrial Relations, Employee Relations, HR Information Systems. In addition, she is quite proficient in Organisation Effectiveness/ Analysis, HR Auditing, Readiness Assessments, Business Solution Model Conceptualisation and Policy |Tool design.